FASTER Payments Effect on Stop Payments and Unauthorized Entries


Donna K Olheiser, AAP,  is Keynote Speaker at Compliance key Inc and she is the vice president of Education Services and founder of Dynamic Mastership, LLC.;and holds the Accredited ACH Professional (AAP) designation (achieved in 2004). She is an enthusiastic and energetic Certified Master Trainer with over 14 year's training experience. She has designed and facilitated over 100 training sessions each year with her expertise being the rules for companies and financial institutions when processing electronic (specifically ACH) payments, then scheduling the events to facilitate and deliver the m........

Overview

The NACHA Operating Rules have specifics for you to follow to be sure you comply with the Rules each time you help your account holder with their request(s), whether it's a Stop Payment Request or Returning an ACH Unauthorized Entry.
Customer service and operations staff struggle each day with the question -"What does my account holder want me to do.Stop this payment, I never authorized this, return it, they revoked it, -- what are my next steps?" 
This training program will outline the best process and introduce the effect of Same Day ACH on processing these types of ACH Returns.
Key points illustrated in the program in the form of case studies will assist customer service and front-line staff as well as identify details for operations staff.

Why should you attend this webinar?

This 90-minute information-filled session covers everything you need to know about Stop Payments and doing Extended Return Entries (a.k.a. Unauthorized Returns, Authorization Revoked and Improper Entries). Timeframes will be covered, including the effects of Same Day additional windows to allow for a "Faster Return" process.
Details include when should you use a Stop Payment form, when to use a WSUD (Written Statement of Unauthorized Debit) -and what needs to be on each of those forms, and why, will be covered in this session.
Relying on the SEC Code when doing Returns is a big deal and will be addressed in this session - What is the SEC Code of the Entry you are Returning - will determine what Return Reason Code and the timeframe plus the paperwork needed or not.

Areas Covered in the Session:

Who can Benefit:



Webinar Id: CIFDKO007

Training Options:

Duration: 90 mins

 05/21/2018

 12:30 PM PT | 03:30 PM ET

 Single Attendee: [Only for one participant]

$179 (Live)                    $319 (Live + Recorded)

 Multiple Attendee: [For a group of 2-5 participants]

$368 (Live)                    $495 (Live + Recorded)

 Corporate Attendee: [For a group of 6-10 Participants]

$741 (Live)                    $1157 (Live + Recorded)

 Recorded: [Six month unlimited access]

$167 (Single Attendee) $599 (Unlimited Attendee)

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